Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@germansteelstairs.com. This text can be changed by going to Design & Settings > Global Settings > Intro Text.

Information

We recommend that you contact your local Building Inspector to find out what code applies to your area and how that code is interpreted.

Municipalities may have different building code requirements. Some follow the International Building Code (IBC) for commercial buildings and the International Residential Code (IRC) for residential buildings, or variations of these model building codes. Other areas do not follow any building code relevant to spiral stairs.

Depending on where you plan to install your spiral stair, there are two critical measurements for ordering:

FIRST, you need to measure finished-floor to finished-floor height. For the base of the

SECOND, you need to measure your proposed well opening for standard, square “through-the-floor” installations. Your finished well opening must be 2″ larger overall than the diameter of the stair you plan to install.

Our installation manuals are available for downloading as PDFs on our PDF Installation Manual page which you can view on-screen and print as.

If the area is ready for the spiral stairs to be installed, two people can usually install it in less than 8 hour.

For the typical do-it-yourselfer, the stairs can be installed without the help of a contractor.

We do recommend that everyone (experienced or not) consult a qualified contractor for cutting and framing the opening. The contractor will help identify whether any additional structural support will be required, and he or she can reroute pipes and electric lines.

For two do-it-yourselfers, the typical Metal can be assembled in about one full day.

For all stair kits from German Steps, all you will need are basic hand tools and an electric drill.
Before installing your spiral stair kit, we strongly recommend that you read through the entire installation manual.

  • Safety Googles
  • Tape Measure
  • Plum Bob
  • Level
  • Screwdrivers (Standard & Philips)
  • Rubber Mallet
  • Hack Saw
  • Adjustable Wrench
  • Square Metal File
  • Electric Drill
  • Caulk Gun (Silicone)
  • Cutter

Rates are calculated based on delivery location and package weight. We provide shipping updates and tracking information.
Driver is not responsible for transferring pallets inside your house.

We ship stairs to every state.

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